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Fluent Support Pro Changelog version 1.8.5 (Date: Dec 26, 2024) Added: Agent Time Tracking (Pro) Added: Saved search (Pro) Added: Keyboard Shortcuts Fixed: Issue where the Customer Portal's rich text editor reverted to a basic editor upon reload. Fixed: Recaptcha functionality issue in the Customer Portal. Fixed: WorkFlow action sequence title issue. Fixed: Issue where embedded content appeared in preformatted form in the reply message after reloading. Fixed: Compatibility issue with the Sequential Order Plugin. Fixed: 404 error page not showing when an incorrect ticket number is entered in the ticket view URL. Fixed: Error message displaying when the Customer Portal loads. Fixed: Notes within a closed ticket becoming non-editable. Fixed: Restricted agents being incorrectly assigned to a mailbox through the ticket dashboard's bulk action feature. Fixed: Email verification message translation and verification message hooks not functioning properly.
Fluent Support Pro Release Note = 1.8.4 (Date: Sep 27, 2024) = Fixed License checking issues
Fluent Support Pro = 1.8.2 (Date: Sep 25, 2024) = Added: Workflow action sequence (Pro) Added: Direct paste image in WP Editor Fixed: Required sign not visible for product options marked as required during ticket creation Fixed: Reply button toggle option not working in the admin portal Fixed: Issue with the route URL on the All Tickets page Fixed: Filter not refreshing in the Customer Portal after clicking the () icon in the search field Fixed: OpenAI routing issue resolved Fixed: CSS issue related to ticket filter theme in the Customer Portal Fixed: Responsive issue on the view ticket page Fixed: After importing tickets from another SaaS platform, the agent is imported but not synchronized with the system
